While reading a WSJ article today about Wells Fargo CEO John Stumpf defending the corporations’ actions in recent days, I was struck by a comment left by a reader at the end of the article:
“The legal, safety, environmental and quality control departments in corporations spend a lot of time making sure that high level executives are insulated from the undocumented pressure they put on lower level management to achieve revenue goals by any means. As long as branch managers (low-level scapegoats) get fired instead of people like Stumpf having charges brought against him, the implausible explanations for rampant consumer fraud will continue.
PS: The windows on many older GM SUVs shatter spontaneously (even while parked). Its not a common problem but known in the auto glass industry. GM knows about it. No recall………. I guess they will wait until a kid in the back seat bleeds to death. I am sure the VP’s and CEO know nothing about the issue.”
Now, that little post-script rant….I’m not sure about that…..but I will say that the first part is VERY MUCH in keeping with my experiences (short-lived as they were) in corporate America are TOTALLY in keeping with that explanation. Everybody is ‘spinning’ to everybody else.